Shipping policy

Last updated: September 8, 2026

Shipping & Delivery

This Shipping and Delivery Policy applies to purchases from Daily Depot, a trading name of QUEUEFOUR LIMITED. QUEUEFOUR LIMITED is the seller and merchant of record. If you have a question about an order or delivery, contact us at info@daily-depot.com.

Wher We Deliver

We offer delivery to the destinations available at checkout. Shipping availability can vary by product and delivery address. If we cannot deliver to your address, you will be informed before you complete your order.

Processing And Dispatch

We aim to process confirmed orders promptly. Processing can take longer during busy periods, for made-to-order items, or where we need to verify order or delivery details. Orders placed on weekends or public holidays are processed on the next business day.

Any dispatch or delivery estimate shown at checkout is an estimate, not a guaranteed delivery date. Once an order has been dispatched, delivery times depend on the destination, carrier, customs processes where applicable, and other factors outside our control.

If we cannot ship your order within the time stated at checkout, we will contact you with an update and give you the option to cancel for a refund if you do not wish to wait.

Shipping Costs

Available delivery options and the applicable shipping cost are shown at checkout before payment. Any promotional delivery offer applies only where it is clearly displayed at checkout.

Tracking And Separate Shipments

When tracking is available for your shipment, we will send a dispatch confirmation email with tracking details. Please allow time for tracking to update after dispatch.

Items in the same order may be dispatched separately and may arrive in more than one package. You will not be charged additional shipping for a split shipment unless this was clearly shown and accepted at checkout.

Customs, Duties And Taxes

For international deliveries, customs duties, import taxes, and handling charges can apply. Where such charges are collected at checkout, they will be shown before payment. Where they are not collected at checkout, the recipient is responsible for any charges imposed by the destination country.

Delivery Problems

If your parcel is delayed, lost, damaged, marked as delivered but has not been received, or arrives with an incorrect item, contact us at info@daily-depot.com as soon as reasonably possible. Include your order number and, where relevant, photos of the package and item. We will investigate and provide an appropriate solution in line with applicable law and our Return and Refund Policy.

Deliver Address

Please check that your delivery address is complete and accurate before placing an order. Contact us as soon as possible if you need to correct an address. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

If an order is returned to us because the address supplied was incorrect or incomplete, or because it was not collected after a delivery attempt, we will contact you about the available options. Additional delivery charges may apply for reshipment.

Cancellations And Refunds

To request a cancellation, contact us as soon as possible. We can cancel an order before it enters fulfillment. After dispatch, returns are handled under our Return and Refund Policy.

Contact

For questions about shipping, delivery, tracking, or an existing order, contact:

info@daily-depot.com
Phone: +1XXXXXXXXX